Directory
Staff, suppliers, trusted addresses: everything the house knows, one search away, with the whole city on a map. You find, you call, you recommend.
Ready to centralise?
Book a demoMarie changed her
number.
The best addresses
are in the
concierge's head.
Every contact lives inside KeySuite: profile, details, languages, addresses, type and tags. The internal directory follows the organisation; external contacts are enriched by the teams, with a history of who created what.
And every address ends up on the map, filterable by type, tag, or proximity. You know who knows what, and where everything is.
The right person, first time — and the right table to book for a guest.
One search, the right person. And the right number.
Search a name, a role, a department: the profile comes up instantly, with the right details — DECT, landline, mobile — and what you need to know: the exact role, the team, the languages spoken.
No more crossing the whole hotel or asking three different people. One call, one click.
Which
department?
Front Desk & Concierge
The right contact, the right language, and the right city addresses to show on the map.
Housekeeping & Maintenance
Numbers that finally stay up to date, and every supplier in one place.
Management & HR
The house's real org chart (departments, roles, teams), without redrawing it every time someone moves.
Every team
From room service to accounts: that's the whole point of the module — everyone can access the property's contacts.
On the internal side, information follows the organisation: when someone joins, changes team, or changes role, their profile updates automatically.
On the external side, every contact has its own profile, editable by the teams, with a history of who created what.
No: visibility respects the property's access rights. Access models define who can view what, from notes on external contacts to personal details managed by each user.
You decide what's visible to whom, role by role, with no technical setup required.
Your staff (roles, languages, contact details, org chart), your external contacts (suppliers, vendors, restaurants, partners, points of interest, with types and tags), and the map that brings every address together for searching and recommending around the hotel.
See the
directory
in action
A personalised 45-minute demo, focused on your property's challenges.
No commitment — and your first month is on us.
Or write to us at hello@keysuite.app
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